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State Complaint Contact Information

Contact information for each state’s postsecondary complaint or consumer protection agency. Provided in compliance with 34 CFR 668.43(b).

U.S. States and District of Columbia

Alabama

Alabama Commission on Higher Education (ACHE) — SARA State Portal Entity

https://www.ache.edu/wp-content/Sara/StudentComp.pdf

Alaska

Alaska Commission on Postsecondary Education

https://acpe.alaska.gov/ConsumerProtection

Arizona

Arizona State Board for Private Postsecondary Education

https://ppse.az.gov/student-complaint-procedure

Arkansas

Arkansas Division of Higher Education

https://adhe.edu/students-parents/student-grievance-form

California

Department of Consumer Affairs (out-of-state institutions)

https://www.dca.ca.gov/consumers/complaints/oos_students.shtml

Colorado

Colorado Department of Higher Education

https://highered.colorado.gov/filing-student-complaint

Connecticut

Connecticut Office of Higher Education

https://portal.ct.gov/ohe/knowledge-base/articles/for-students/student-school-complaints

Delaware

Delaware Higher Education Office (DHEO)

https://education.delaware.gov/families/college-career-life/college-scholarship-financial-aid/dheo-forms/student-complaint-inquiry-form/

District of Columbia

Higher Education Licensure Commission (HELC), OSSE

https://helc.osse.dc.gov/topic/helcadmin/community-stakeholders/public-complaints

Florida

Commission for Independent Education (CIE)

https://www.fldoe.org/policy/cie/student-concerns.stml

Georgia

Nonpublic Postsecondary Education Commission

https://gnpec.georgia.gov/student-complaints

Hawaii

Hawaii Post-Secondary Education Authorization Program

https://cca.hawaii.gov/hpeap/student-complaint-process/

Idaho

Idaho State Board of Education

https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/

Illinois

Illinois Board of Higher Education

https://complaints.ibhe.org/

Indiana

Indiana Commission for Higher Education

https://www.in.gov/che/2744.htm

Iowa

Iowa Department of Education, Higher Education

https://educate.iowa.gov/higher-ed/student-complaints

Kansas

Kansas Board of Regents

https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process

Kentucky

Council on Postsecondary Education

https://cpe.ky.gov/campuses/consumer_complaint.html

Louisiana

Louisiana Board of Regents

https://www.laregents.edu/spss/

Maine

Maine Department of Education

https://www.maine.gov/doe/learning/highered/sara

Maryland

Maryland Higher Education Commission

https://mhec.maryland.gov/institutions_training/Pages/acadaff/acadaffairsdepartments.aspx

Massachusetts

Massachusetts Department of Higher Education

https://www.mass.edu/forstufam/complaints/complaints.asp

Michigan

Michigan Department of Labor & Economic Opportunity, Post Secondary Schools

https://www.michigan.gov/leo/bureaus-agencies/wd/pss

Minnesota

Minnesota Office of Higher Education

https://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi

Mississippi Commission on College Accreditation

https://www.mississippi.edu/sites/default/files/ihl/files/mccastudentcomplaintform.pdf

Missouri

Missouri Department of Higher Education & Workforce Development

https://dhewd.mo.gov/higher-education/state-authorization-reciprocity-agreement

Montana

Montana University System

https://www.mus.edu/MUS-Statement-of-Complaint-Process.html

Nebraska

Coordinating Commission for Postsecondary Education

https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions

Nevada

Nevada Commission on Postsecondary Education

https://cpe.nv.gov/Students/Students_Home/

New Hampshire

New Hampshire Department of Education

https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx

New Jersey

Office of the Secretary of Higher Education

https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

New Mexico

New Mexico Higher Education Department

https://hed.nm.gov/students-parents/student-complaints

New York

NYSED Office of College and University Evaluation

https://www.nysed.gov/college-university-evaluation/filing-complaint-about-college-or-university

North Carolina

UNC System Office, State Authorization

https://www.northcarolina.edu/post-secondary-education-complaints/

North Dakota

North Dakota University System

https://ndus.edu/ndus-overview/governance/state-authorization-sara

Ohio

Ohio Department of Higher Education

https://highered.ohio.gov/students/current-college-students/student-complaints

Oklahoma

Oklahoma State Regents for Higher Education

https://www.okhighered.org/resources/student-complaint-form/

Oregon

Higher Education Coordinating Commission

https://www.oregon.gov/highered/about/Pages/complaints.aspx

Pennsylvania

Pennsylvania Department of Education

https://www.pa.gov/en/agencies/education/programs-and-services/instruction/postsecondary-and-adult-education.html

Rhode Island

Rhode Island Office of the Postsecondary Commissioner

https://riopc.edu/policies/student-complaint-procedures/

South Carolina

South Carolina Commission on Higher Education

https://che.sc.gov/sites/che/files/Documents/Institutions%20and%20Educators/Complaint_Procedures_and_Form.pdf
Email: [email protected]

South Dakota

South Dakota Attorney General, Division of Consumer Protection

https://consumer.sd.gov/complaintform.aspx

Tennessee

Tennessee Higher Education Commission

https://www.tn.gov/thec/for-institutions/postsecondary-state-authorization/request-for-complaint-review.html

Texas

Texas Higher Education Coordinating Board

https://www.highered.texas.gov/student-complaints/

Utah

Utah Division of Consumer Protection

https://commerce.utah.gov/dcp/

Vermont

Vermont Agency of Education

https://education.vermont.gov/documents/postsecondary-program-complaint-resolution

Virginia

State Council of Higher Education for Virginia (SCHEV)

https://www.schev.edu/students/resources/student-complaints

Washington

Washington Student Achievement Council

https://wsac.wa.gov/student-complaints

West Virginia

West Virginia Higher Education Policy Commission

https://www.wvhepc.edu/wp-content/uploads/2021/10/Student-Complaint-Process.pdf

Wisconsin

Department of Safety and Professional Services, Educational Approval Program

https://dsps.wi.gov/Pages/Programs/EducationalApproval/EAPFileAComplaint.aspx

Wyoming

Wyoming Community College Commission

https://communitycolleges.wy.edu/state-authorization-reciprocity-agreement-sara

U.S. Territories

Puerto Rico

Puerto Rico Council on Education (SARA member)

http://www.ce.pr.gov/

U.S. Virgin Islands

Virgin Islands Department of Education (SARA member) Phone: (340) 774-2810

Guam

Guam is not a SARA member. Students residing in Guam should file SARA-related complaints directly with the South Carolina Commission on Higher Education (SC CHE) at [email protected] or 803-737-2260. For consumer protection concerns, contact:

Guam Community College
Phone: (671) 735-5531
Website: https://www.guamcc.edu

Supplementary References